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Emergency same day delivery & next day delivery
Due to Gresco’s large inventory, our fleet of trucks, and crane service, our customers encounter very few material delivery problems. We have the equipment and personnel to deliver what you need, where and when you need it; same day, next day or next week.

In less than 60 days, Gresco ships over 1000 transformers to customers out of Gresco’s stock; delivered in less than 48 hours, at competitive prices, with no blanket commitments from the customer. We average over 400 single phase transformers and 15 three phase pads shipped out of Gresco’s stock per week, with little or no blanket commitment from the customer. Gresco’s stocking and service philosophy on blanket orders, partnerships and strategic alliances is NOT to depend entirely on the manufacturer to meet the customer’s delivery and stocking needs.

Customer Service
Gresco continually strives to improve its quality control, receiving and shipping procedures to ensure the highest level of service. We provide customers with a broad range of services to help them achieve and maintain a successful business, from technical support to strategic alliances, even on-site tool sales and repairs, we are your single source for utility needs.

We provide a reliable level of stock that will allow Gresco customers to reduce their inventory, thus increasing profitability. With over 2500 single phase transformers, $2 million of conductor in stock, over $100,000 in storm stock (Automatics, Fuses & Connectors), and more than 100 three phase transformers in stock ranging in sizes up to 2500 KVA, we can meet any size and schedule requirement. Plus, over 95% of Gresco’s inventory is stocked without commitments, because we are committed to providing the highest level of service to every customers.

Consignment
Consigned inventory in the customers warehouse with no commitment to buy.

• Provide on-line access to inventory levels located at the customer’s warehouse and/or Gresco’s warehouses.
• Inventory levels managed by the customer or Gresco.
• All procedures to manage consigned inventory are tailored to the customer’s needs.

Strategic Alliances
Gresco will provide consigned stock at the customer’s location at a minimum quantity of 1.5 months average monthly usage, but not to exceed a quantity of 3 months average monthly usage . Gresco will maintain a minimum backup stock equal to 1 months average monthly usage at Gresco’s warehouse. Weekly usage reports are required for billing of consigned stock. The customer will take title to the balance of the consigned stock 30 days prior to the end of the blanket order/strategic alliance if not extended. Terms for billing are net 30.

Technical Support
Experienced, trained, and professional outside and inside sales staff.

• Gresco’s sales staff receives manufacturer training throughout the year, at training facilities and in-house.
• Gresco works closely with all its manufacturers to assure that Gresco customers receive timely & quality direct technical support from the manufacturer.
• Gresco provides training seminars for its customers at the customer location and off-site.
Distributor/manufacturer sponsored trips to factories to resolve technical issues.
• Gresco owns a 20’ trailer for on-site product demonstrations, sales, and technical support.

NEETRAC Tested Material & Quality Assurance
Gresco provides you with an assurance of quality. We maintain alliances with industry leading manufacturers that are RUS and IS09000 approved. We are a charter NEETRAC member and pays $105,000 per year for continued membership, which allows Gresco’s customers access to membership rates in testing material, access to test reports available only to NEETRAC members, and access to committees which direct Gresco in the use of its membership. We require independent testing of Gresco stock to insure consistent quality. Should there ever be a quality issue Gresco is committed to resolving the problem at Gresco’s expense if necessary to satisfy the customer.

Gresco NEWS
02.18.2008
Click Here for 2008 Georgia Expo Information and Registration
09.27.07
A New Home for Central Services!
08.10.07
Gresco Headquarters is moving to Smarr

 
 
 
 
 
 
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